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OFFICE POLICY
Michele Long, MA, Registered Clinical Counsellor
My commitment to you:
My commitment to clients is to create a safe and profoundly respectful environment in which to explore your experience, feelings, perceptions, beliefs and desires. I will do my best to thoroughly understand and support you. By attending carefully to your inner experience and to the interaction between us, we will move towards a more complete understanding of what is blocking your way to greater freedom and authenticity in your life. To the degree that you desire, we will work together to mobilize the potential for healing and growth within you.
Confidentiality:
I respect your right to privacy and hold information that you discuss in strict confidence. No information about you will be disclosed unless you have signed a written release, except for in the following circumstances:
- If you threaten grave bodily harm to yourself or another, or if you are unable to care for yourself, I am legally responsible to inform the appropriate authorities, and the intended victim.
- If I hear of or suspect physical abuse or neglect, or sexual abuse, I am required to report this information.
- I seek supervision and consultation to ensure the quality of my work. These are done under strictly professional and confidential circumstances.
Cancellations:
If you miss a scheduled session with less than 24 hours notice, you will be charged for that session. If you need to change a scheduled session, the sooner you let me know the better, as I will more likely be able to find you another appointment time. I don’t charge for cancellations due to illness or emergency. Likewise, I will do my best to give you as much notice as possible when I take time off. Also, if I have to cancel with less than 24 hours notice, I will do so only because of illness or emergency.
Fees:
Sliding Scale: $75 to $100 per 50 minute session. I ask that you pay $100 per session if you make over $50,000 per year. I trust clients to use the honor system when reporting income and negotiating fees. Fees may change in accordance with current going rates. I try to collect fees and take care of all other “business” matters at the beginning of every session.
Phone calls:
My phone is answered by voice mail 24 hours a day. I return phone calls during business hours only. When leaving a message please indicate several good times when I can call you and include the phone number you can be reached on. There is no charge for administrative/business/scheduling phone calls.
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